Sometimes you find the holiday spirit and sometimes the holiday spirit finds you!
I had to be out of my mind, going to the evil empire (aka Walmart) the day before Thanksgiving, but I needed a few staple items to complete my contribution to the small feast being hosted by my sister. The store was a fifteen-minute drive from my home, not counting the pre-holiday afternoon traffic, and my list was a short one. How bad could it be?

Yeah, it could be pretty bad. Still, not everything was as bad as it should have been, or even as bad as it usually is. For example. the afternoon traffic in my hometown of 45,000 or so people begins to get slow and heavy after 2:00 PM, just about the time I was heading out, but my fifteen-minute drive took… fifteen minutes, if that much. The traffic was there, but it was moving smoothly, the traffic lights all seemed to be in my favor as I rolled along, and everything just seemed to flow.
As I turned in to the immense Walmart parking lot, I saw exactly what I expected to see, namely cars everywhere and drivers behaving badly. After observing a near-accident between two vehicles vying for the same few square feet of intersection at the same time, I turned into my usual lane and saw nothing ahead of me, except for a white SUV backing out of its space, thus providing me with the only parking spot to be found on that drive lane. I smiled in disbelief and pulled into my freshly vacated space. Assuming that there might be a shortage of shopping carts inside, I selected a usable cart with four fully functioning wheels from a nearby corral and walked on into the store, oddly enough, still smiling.
To put it nicely, the store was filled with humanity. Last-minute shoppers, like me, filled every aisle. They competed with numerous employees pushing pick carts and pulling orders. Nobody seemed to be smiling. I realized that I was still smiling, partly because I was only there to grab a few missing staples, but also because I was just enjoying my afternoon, despite being surrounded by negativity, frustration, resignation, and anger. Trust me, you could see it on their faces.
Some of them looked positively insulted to be there — or rather, that anybody else had the nerve to be there when they were trying to get their all-important shopping done. Some looked alarmed at the prices. Most looked rushed. I came across one lady carefully looking over a rack of almost-expired baked goods, hoping against hope to find something special with which to grace her holiday table. I was moved by the sight. I saw one most interesting couple, a determined and angry husband grabbing this and that item from the shelves while his wife followed a good couple of yards behind him, her face filled with resignation. I smiled at her, but she didn’t even see me.
In the midst of it all, one person did see me. A middle-aged employee, apparently of South Asian origin, brought her order picking cart to a sudden halt in order to avoid blocking me as I came around a blind corner with my shopping cart. She lowered her head, probably expecting me to be scowling at her for almost getting in my way, but she glanced up just in time see me nod and smile at her. The employee’s eyes brightened and she smiled back at me as we each continued along our intended path.
Surely the worst was yet to come. Wouldn’t you think so? But as interesting as my visit had been so far, this next part seems almost surreal in hindsight.
As I emerged from the shopping aisles and made my way toward the checkout lanes, much to my amazement, there was no queue! That is, the waiting lane, lined with all manner of candy bars and other impulse items, had nobody standing in it. Up at the front, where there is usually an employee directing each shopper to the next available self-checkout station, stood nobody. I walked right into the checkout area and, not being much for doing self-checkout if I can help it, I looked over and spotted a human-staffed checkout lane about to be vacated and completely open. On a Wednesday afternoon, the day before Thanksgiving, with so many people crowding each and every aisle behind me? What are the odds!

The lane I had chosen was being manned by a thin, elderly gentleman with pure white hair and a ruddy complexion made more apparent by the red elf’s cap he was wearing. He looked up and smiled at me as I approached, seeming genuinely glad to be there waiting for me. Again, what are the odds? I returned his smile as I arrived at his station. “Good afternoon,” I said to the man as I began to empty my cart.
“Yes, it is a good afternoon,” he replied. At this point, I almost spun out of my shoes to look at him and I began to seriously wonder if there was a hidden camera somewhere. But no, the gaunt old gent proceeded to check me out without incident.
A rather dour-looking individual with a very full shopping cart had pulled in behind me, almost but not quite patiently waiting his turn as he inched ever closer into my personal space. I paid the poor soul no heed, as I had been thoroughly occupied enjoying my interaction with my cheerful checkout clerk, who then announced my total, processed my electronic payment, and cheerfully handed me my receipt. We eagerly bade each other a good afternoon and a happy Thanksgiving as I loaded my cart and headed out.
I tell you, nothing went as expected. As I approached the store exit, receipt in hand, the security specialist looked at me from a slight distance, smiled and waved me on toward the door. I looked at her again as I drew closer, wanting to give her a second chance to verify my purchases, but again she waved me on calling out, “You have a nice afternoon!” Wow.

And so it went. My drive home was as uneventful as my drive out, our Thanksgiving meal went off without a hitch, and the holiday season is now underway. And through it all, I keep thinking about that little old man and the oh-so-pleasant exchange we’d shared amidst the chaos. The whole thing seemed planned somehow.
Most years, especially since I have grown older, I struggle to get into the holiday spirit, often finding it just in time for Christmas Day. But not this year. For me, the magic started in the most unlikely of places. I hope the magic finds you, too.
As always, thanks for hanging with me.




