Ups and Downs – Part 3 of 3

Wait

Continued from Ups and Downs – Part 2 of 3

You may recall from reading my Rendezvous Run posts last June (Days One, Two, Three, and Four) that while the decline and fall of my day job as I knew it was unfolding—indeeed, weeks before I’d gone frolicking with my friends at the Midwest Motorcycle Rally in La Crosse—my son John had journeyed from his current home in Portland to the Quad Cities of Illinois in order to take his first professional theater gig with the newly formed Mississippi Bend Players in Rock Island. On Friday, July 21, which turned out to be our collective day of termination for my now-former colleagues and me, I was scheduled to lead a small group of friends on an overnight motorcycle ride to see my son’s professional debut at the premiere of Wait Until Dark. And that’s exactly what I did.

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By the close of business Thursday, July 20, I had dotted my i’s, crossed my t’s, bid my farewells, shed my tears, exchanged hugs, turned in my key, and walked away. Within hours, my friend Ann had come down from her Wisconsin home to prepare for the following day. On Friday morning, Ann and I packed up my bike and headed out to Yorkville, where we would rendezvous with two more friends, Eddie and Vern, who would be riding out with us on their respective Gold Wing touring bikes. My wife Karen, who does not ride, had gone to work that morning and would be meeting us in Moline later that day.

As long as it didn’t rain, our plan had been to meander, rather than travel via Interstate 80, the fastest, most direct route to our destination. It got plenty warm and humid, but it never rained during our ride, so we meandered. From Yorkville, we took Illinois 71 southwest through Ottawa, over the Illinois River and west along a brief but fun set of twisties past Starved Rock State Park. Just for fun, I took the group up Illinois 178 to North Utica, past the west entrance to Starved Rock, back over the river and east along Dee Bennett Road, along the north bank of the river, to the Army Corps of Engineers’ Illinois Waterway Visitor Center, overlooking the lock and dam directly across the river from Starved Rock. Everybody and their brother regularly goes to Satrved Rock, myself included. Far fewer check out the observation deck across the river. The Visitor Center provides some interesting information about the Illinois Waterway, past and present, and if you hang around long enough, you can observe commercial and recreational watercraft locking through.

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Our next stop was in Princeton for lunch and a visit to an historic covered bridge just outside of town. We decided to take a chance on Rodeo Tacos and did okay there. It wasn’t anything fancy or over-the-top, but the place was clean, the food was freshly prepared, and the lady who took care of us was pleasant, if a bit laid back. While walking there from where we had parked the bikes, we came upon Myrtle’s Pie, formerly Myrtle’s Cafe & Pie. We would have had lunch there, but there was a notice on the door proclaiming that Myrtle’s no longer serves lunch, “unless you are having pie for lunch.” While eating our Mexican food up the street, we all agreed to save room for pie. What an awesome decision that turned out to be! Eddie and Vern split a slice of banana cream while Ann and I split a slice of strawberry rhubarb, warmed and served with a scoop of ice cream. It was all I could do to not lick the plate clean. I raved about Myrtle’s for the rest of the weekend, even though Ann thought our pie had been a litttle too sweet for strawberry rhubarb.

The red covered bridge is just off Illinois 26 north of town. Originally built in 1863 and rehabbed in 1973, this bridge is still in use today. We pulled off the road to walk around and take a few pictures. Only two or three vehicles passed through while we were there, which made it easier for us to take our time and look at everything. Before we left, Eddie decided to take his Gold Wing across the bridge and back, just for grins. Being the shutterbug that she is, Ann immediately positioned herself to capture the crossing on video, so I captured her doing so. This was just one of several fun moments our little group had enjoyed throughout the day.

Stage Set - Teresa photo

The reminder of our journey was less than eventful. In fact, it was slightly miserable. By mid-afternoon, the temperature and humidity had both risen considerably. Because we were already north of Princeton, we opted to take Illinois 92 west to the Quad Cities. This turned out to be not the greatest idea I’d hatched that day. Highway 92 is extraordinarily straight, a characteristic that grows boring rather quickly when traveling by motorcycle. In effect I had condemned us to traveling on a road no more interesting than Interstate 80 would have been, only at a lower rate of speed with the hot sun beating down on us and our sweat glands working overtime. Under these conditions, it becomes all too easy to succumb to road hypnosis. We made it to the hotel alright, arriving almost immediatley after my wife had pulled in with her minivan, but we were all pretty beat and in dire need of freshening up.

Because foul weather had made its way into the forecast, we all opted to go over to the Brunner Theater Center together in the air conditioned comfort of Karen’s minivan. Once inside the center, we ran into Phil McKinley, the Broadway director and Augustana College graduate who played no small part in the founding of the Mississippi Bend Players (he was also a long-standing director the Ringling Bros. and Barnum & Bailey Circus). Karen and I knew Mr. McKinley because he has directed our son John in a magnificent-yet-disturbing produciton of a play called A Green River, first in 2012 at Augustana College in Rock Island and again in 2013 at the historic Pabst Theater for the for the 47th annual Kennedy Center American College Theater Festival Region III in Milwaukee (see story here). We also got to reconnect with Jeff Coussens, who directed Wait Until Dark. A professor at Augustana, Mr Coussens also directed John in a number of collegiate theater performances.

What can I tell you about the experience of being able to witness my son’s first-ever professional theatrical performance? Everything else I’ve covered in this Ups and Downs sequence pales by comparison. That performance was the culmination of a process that had begun when the kid was in middle school. Then came the high school performances, followed by the college performances, each milestone dwarfing the last. A theater minor became a theater major—I could write a small book about that turning point alone. Then came his studies at the Portland Actors Conservatory, over two thousand miles from home, a two-year program during which I was not able to see even one of his performances, each of which was surely heads above his already impresssive college performances. So there I sat, watching this thriller unfold with my son playing the nastiest villain in the story—and quite well, I might add. It was a proud moment.

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After the show, we ran up the street to Legends Corner, a nice little bar and restaurant, for a late-night meal and drinks. John rode his motorcycle over to join us and was the center of attention, fielding everyones questions and savoring the glow. The boy made my night, though, when he announced that he would be free for a period of hours the following day, if we wanted to get together for a ride. I was all smiles at the very suggestion.

The next morning, Eddie and Vern took off early for home. Karen, Ann and I had breakfast, checked out, and waited for John to ride over to our hotel. Once he did, we headed for the river, to a small park I used to enjoy visiting while John was a student at Augie. Whenever I had time to kill by myself, I would end up there. It was cool to see it again because I hadn’t expected to. From there we headed west on U.S. Highway 6 for Geneseo and had lunch at Raelyn’s Pub & Eatery. It seemed like a popular place, the staff was very friendly and helpful, and the food was good as well as abundant. I had their Voodoo Burger and was very satisfied. My best advice is to go there hungry.

After lunch we said our goodbyes and headed our separate ways. John hopped on his Honda and headed back to Rock Island; Karen pointed her van east and took I-80 home the fast way; Ann and I meandered back aboard Miss Scarlett and were the last to arrive at our destination. In hindsight, that wasn’t the brightest idea, as Ann still had a long drive ahead of her to get back to her own home. Still, it had been an awesome weekend, a true high point among all the ups and downs.

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So, I did it again the following weekend, only with a different group of motorcyclists. I didn’t even have to lead this time. My friend John took us south of the Illinois River and out to LaSalle for lunch at the Uptown Grill. It was a good pick for “polished casual American cuisine” with a somewhat upscale atmosphere, digital tablet menus, friendly (if a bit sparse) waitstaff, and nicely prepared food. On my recommendation, we saved room for dessert and took an indirect route to Princeton for—you guessed it—pie at Myrtle’s. This time I had the Dutch apple, served warm with a scoop of ice cream. I do not recall what everyone else had, but there was a lot of eating going on. I am reasonably sure that was not my last trip to Myrtle’s.

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So as not to repeat my mistake of the prior weekend, we took U.S. 6 from Princeton all the way to our hotel this time. Highway 6 is simply a more pleasant road than IL 92, but it also didn’t hurt that the temps were cooler and the air less humid, too. We arrived at the hotel with plenty of time to freshen up before heading over to the Augustana campus. This time we went to Legends before going to the theater. It was nice to kick back with friends and enjoy a couple of drinks together. Meanwhile, my wife Karen drove in from Kenosha, where she had gone that morning to take her mom to a funeral. My eldest sister also came in with our nephew and his ladyfriend. Another friend of the family, who had attended Augie with John, had also driven in for the show. We all met in the lobby before going in. Yes, John had a pretty decent group of fans in the audience that night.

The play was even better the second time around. I enjoyed it thouroughly. Some of us stuck around for the “show after the show,” an extra bit of fun held in the black box theater upstairs that night. John did a little song and dance there, quite a departure from the dark character he had played in Wait Until Dark.

The only downside of that second weekend was that I didn’t get to spend nearly as much time with my son as I had the first time around. But life is that way. Ups and downs.

The story doesn’t end here—John still has more tech work to complete before his gig is over, my search for the next big thing is still gaining momentum, and this magical summer is far from over—but this is where I choose to to conclude my three-part perspective on the recent ups and downs of my life. As I look back on these recent events, I realize two things about these figurative hills and valleys. First, despite outward appearances, these circumstances that have come to pass are not really ups and downs in and of themselves. Life, death, taxes, heat, cold, and so on are in essence neutral. We attach certain values that make otherwise flat terrain seem to ride and fall beneath our feet. That’s how ups and downs come into being.

The other, perhaps more important thing is that these ups and downs are neither detours nor detractions from the journey that is life. Rather, these ups and downs are the journey that is life. What a shame it would be to realize this only after we have drawn near the end of that wonderous journey.

Here’s to the ups and downs. To life! Thanks for hanging with me.

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Ups and Downs – Part 2 of 3

Cherry Dark

Continued from Ups and Downs – Part 1 of 3

The day after I returned from having the time of my life at the Midwest Motorcycle Rally, I was back at work, bright and early on a Monday morning. One day later, I and all of my colleagues received word that my employer of the past eight years was on the verge of permanently closing its doors. At the end of the week, that’s pretty much what happened. I will not pretend that we hadn’t seen it coming for the past five months or so, but neither will I speculate on how or why my “other family” met its demise—because speculation is all it would be and besides, I don’t enjoy conducting post mortem exercises. What I will do is share some of my own introspective thoughts on the matter, to give you a glimpse of what’s been going on between my own ears lately. Could be fun.

But yes, as I write this for you, I am now in transition. Between opportunities. Looking for my next big thing. Those are all clever euphemisms for being unemployed. How’s that for a down. And unlike getting fired, I can feel no bitterness toward any of my former coworkers or even the owners of the company because they are all in the same boat, unemployed. Oh, it sucks, believe me.

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But what’s done is done. I can’t even give you a hyperlink to the company’s website because it has been taken down. Back in 2013, I oversaw the total redevelopment of that website and had written a fair amount of content for its pages over the years. I also developed and delivered educational presentations on my company’s behalf at two national conferences of the Professional Retail Store Maintenance Association (PRSM). I helped bring a proprietary operating software system into being and wrote user documentation and training content for many of its components. My teams and I accomplished some tremendous things together over the years and I remain grateful for having been a part of that. What awesome opportunities I enjoyed during my tenure there! See? Ups and downs. Some of the ups were pretty awesome.

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I have only dealt with the Illinois Department of Employment Security (aka unemployment benefits and services) once before. That was in 2006 and things have changed a great deal since then. For one thing, most activity related to unemployment claims have been moved online. In theory, this makes everything run smoother and faster, unless your last name has an apostrophe in it and various government agencies have dealt with it in different ways. This confuses the online system, causing it to throw one red security flag after another. I tried to “find my way in” online, but that only convinced the system that I did not belong there. The system locked me out and provided a toll-free number to call for assistance, if you’ll pardon the exaggeration. After spending at least 45 minutes on the phone, including hold time, the frustrated gentleman on the other end of the line also became convinced that I was not going to get into their online system—this despite that I had been there without issue in 2006. I am only too grateful that a SWAT team didn’t descend upon my home to confiscate my offensive apostrophe. In the end, I went down to the IDES office in Joliet and got it taken care of. Sure, it took a little time and effort. In all candor, the folks at the office spent more time trying to figure out their own software system than resolving my issue, which they really did in short order. Sometimes human beings are superior to machines, especially when it comes to dealing with the dreaded apostrophe.

Laugh

I’m okay. In many ways, I’m stronger and better than I’ve ever been. Before we move on to Part Three of my Ups and Downs saga, let me share a bit of philosophy that a pretty cool Catholic priest once passed along to me: “When bad things happen, you can laugh or you can cry.” The implication of those words is that neither response is going to change what happened. What changes, fundamentally, is your response to what happened. This in turn shapes your perspective and your attitude.

Me, I prefer to laugh. Most if not all of my friends seem to appreciate that about me. I still fumble sometimes, but then I get back up, laugh about it, and move on.

Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.
― Viktor E. Frankl

Thanks for hanging with me. As I indicated in Part One, there is more to this story, so please stick around.

Ups and Downs – Part 1 of 3

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Literally and figuratively speaking, the past few weeks have been filled with ups and downs for me. Life is like that sometimes. Take July 12, for instance. It was a Wednesday, a work day for many, but for me it was the start of a five-day vacation weekend—a major up. I was out early and on my way to La Crosse, Wisconsin for the 10th Anniversary Midwest Motorcycle Rally, an extended weekend of two-wheel recreation with some of the nicest people I have ever met—many of whom I only see once a year. Along the way that morning, I was to pick up my pillion companion and long-time friend, Ann, and I was quite anxious to do so, but Mother Nature had other plans.

Having seen that I would likely encounter rain before I got as far as Milwaukee, I had donned my rain gear and a full-face modular helmet before I even left home. A little rain is no big thing to an avid touring rider. If you travel by motorcycle long and far enough, sooner or later you will encounter weather. After I had passed O’Hare International Airport, I did indeed encounter rain, which started out light and got progressively heavier as I continued toward Wisconsin. By the time I got to Lake County, the skies had become quite dark, the wind had picked up, and elaborate lighting displays had begun to crisscross the skies around me. I opted to take shelter at the Lake Forest Oasis.

All things considered, I had made the prudent choice. Torrential rains, accompanied by copious amounts of wind and lightning, continued for some time. When it seemed like the weather had lightened up a bit, I texted a meteorologist friend of mine, just to make sure it was safe to continue. The news was not good. A second line of storms had been intensifying and was about to sweep in right behind the first. I would not be going anyplace soon. I had been messaging Ann all along and she was very supportive of my staying put, but I was not too choked up about my 90-minute layover.

Of course the rain finally cleared, never to be seen again during that trip. About 90 minutes later, I picked up Ann and after packing up the bike, we meandered on to La Crosse. Once there, after checking into our respective rooms and freshening up, we went for a swim and then caught up with some other early arrivers. Four years ago, I began going to the rally a day early on the advice of an experienced rally-goer. It was good advice because getting there a day early means having all day to get there and no scheduled activities to worry about immediately upon arriving. That suits me well.

Before the rally officially got underway on Thursday, July 13, Ann and I did a little riding of our own, mainly to test a little video cam that Ann had acquired. This device is capable of capturing tons of raw footage, making it an excellent addition to Ann’s existing photography/videography arsenal. Between that little gadget and our mobile smart phones, we were pretty much ready to capture our rally experiences that weekend.

Gary RudyAnd what a rally it was! We got to see plenty of old friends and made new ones as well. A number of us paid our annual visit to Rudy’s Drive-In, a La Crosse institution since 1933. I always enjoy kibbutzing with Rudy’s third-generation grand poo-bah Gary Rudy because he is just a great person to be around, but also because he rides a Victory Vision motorcycle, as do I. Rudy’s is a classic drive-in with roller skating carhops, top-shelf root beer floats, the whole nine yards. It’s where I go when I’m in La Crosse at the right time of year.

35811082052_a7ce08f3ee_oAfter hanging out at Rudy’s, we went back to our hotel and waited for sundown, so that we could partake in another MMR tradition, the Bug Run, a local jaunt to the top of Grandad Bluff, which overlooks the entire city and surrounding area. It’s a breathtaking view, especially at night. But that left me wondering, what does Grandad Bluff look like during the day? I had only ever been up there during the annual Bug Run, in the dark. Hmmm…

It turns out I hadn’t needed to wonder long at all because the following day we were scheduled to do the “Sweet Temptations” ride with my friend Dave Keene, author of Cruisin’ The Back Roads, a guide book to some of the best rides to be found in west central and southwestern Wisconsin. Dave is a very capable ride guide and even if I had known nothing else about the day he had planned, I could still be confident that we were in for a great day of riding. We started out with a fantastic ride along some picturesque Wisconsin back roads that led to Sweet Temptations, a positively delightful cafe and bakery in Whitehall. Their baked goods are their centerpiece, of course, but their menu items are also noteworthy. The Reuben sandwich I enjoyed there has got to be among the best I’ve ever had. Ann and I hadn’t really saved room for dessert, but we had some anyway. The place is that good.

From there we rode on (and up) to the Mindoro Cut, the largest remaining hand-hewn cut in the US, which also happens to be located at the highest point in the state of Wisconsin. Until then, I’d never heard of the place. But now I’ve been there, along with Ann and all of our riding companions of the day, thanks to Dave.

We enjoyed one more stop before concluding the day’s journey. You guessed it, we ran up to the top of Grandad Bluff, in broad daylight. Yes, the features above and the scenery below were both very different. Dare I say it? Separated only by about 18 hours, our two visits to the bluff were as different as day and night. Ha!

Meanwhile back at the host hotel, folks were gearing up for the Biker Games, an annual tradition sponsored by Mean Machine Cycle Parts of Elkhart, IA, followed by Movie Night, another annual tradition involving motorcycle-related movies shown outside in a laid-back-but-festive BYOB atmosphere. For the second year in a row, Ann and I did movie night in style, with meats, cheeses, assorted other snacks, and red wine shared between us.

On Saturday, July 15, we embarked on our second day-long guided ride, aptly entitled “Twisted Sister,” which was captained by another seasoned biker friend of mine, Greg Carson from Minnesota. You should have seen the smile erupting on my face as we crossed over the Mississippi and into Minnesota for a day of hills, sweepers, and twisties. Ann and I opted out of a last-minute add-on to the ride and returned to the host hotel just minutes ahead of the group, but we thoroughly enjoyed the ride Greg had put together.

Following the ride, we spent Saturday evening with other rally goers at or around the tiki bar at the AmericInn located across the road from our host hotel. We ate, drank, laughed, shared stories of our newly-made memories, and speculated on whether or not we were gathered at the future location of our beloved Midwest Motorcycle Rally. Time will tell.

Dave n Maggie

And then it was over. That next Sunday morning—my first at the rally, I’d always left on Saturday until this year—was all about saying goodbye and going home. By the time I’d gotten myself up and over to the La Crosse Family Restaurant to have breakfast with Ann and some hometown friends of mine, many familiar bikes had already disappeared from the host hotel parking lot. When you spend as much time looking forward to an event like this as I do, no matter how magical the event turns out to be (as this one certainly was). the ending is always bittersweet.

That’s a bit of a downer, right? Well imagine my pleasant surprise when I looked up in response to my name being called out and seeing two rallygoers that I’d not seen in two years waving at me from the booth directly across from my table. Just seeing Dave and Maggie for those few moments washed away any trace of blues I might have been feeling up until that point.

And so Ann and I motored out of La Crosse together that morning, yet alone, free to discuss and savor all the memories we’d gathered over the past four days. We traveled east across the Wisconsin countryside on scenic two-lane blacktop, occasionally losing our intended route but never regretting it because as motorcyclists, we never really become lost; we simply discover alternate routes to wherever we are heading.

The only other down I experienced was after I had to drop Ann off at her home, say goodbye, and head on to my own home some two-plus hours further, alone. But even that wasn’t so bad because I knew we’d be riding together again soon.

As I said at the beginning, the past few weeks have been filled with ups and downs. For the most part, the ups and downs associated with this part of my story were of the geophysical sort. Over the course of four days, my friends and I toured some of the most attractive hills, bluffs, and ridges to be found in the areas we had been touring. Of course you know, there is more to this story. Thanks for hanging with me. Please stick around.

MGD on LinkedIn: Disarm, Diffuse, Resolve: Making People Skills Count in a Digital World

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As the entirety of my career to date has been spent with small corporations, either as an employee or a consultant, my articles may be most relevant to owners and employees of small, growth-oriented companies. In this article, I dissect a valuable people skill that, for today, is still difficult at best for AI to emulate: helping the distraught customer.
Disarm, Diffuse, Resolve: Making People Skills Count in a Digital World | LinkedIn

The Dehumanized Condition

Capture Quartz

I saw this Quartz article—More and more Indian IT engineers are under-skilled, unwanted, and unemployed— earlier today and although it involves a bunch of people I’ll probably never meet, in a country I’ll probably never visit, this piece bothered me on a fundamental level. It reminded me of something that I learned decades ago about an inevitable consequence of economic evolution, a consequence that renders large groups of people irrelevant, invisible, and forgotten.

I first entered college, sometime after the earth cooled, as a student of economics. That changed quickly enough, but not before I had completed several seriously enlightening courses in that discipline. At least some of what I learned from my esteemed professors, for better or worse, has stuck with me to this day. The above-linked article reminded me of this. Let me explain.

Economic evolution/revolution has always opened doors for some and slammed them shut for others. Consider the transitions from agriculture to industry, from industry to service, from service to information, and from information to (smart) automation. That last transition is still unfolding. In fact plenty of people either don’t know about it yet or are in denial—but that’s a topic for another time. My point is this: with every turn of the wheel, opportunities have opened and opportunities have closed. Each and every time, while traditionally understood job opportunities shrunk, new and exciting job opportunities expanded, albeit not always at the same rate. Maybe never at the same rate.

What happens when the only job role you’ve ever known becomes obsolete? On a purely academic level, the answer is simple: people must be retrained.

But even the citizens of academia will readily admit that not everyone can be retrained and funneled into the revised economy. Why? For openers, there will likely be fewer new jobs created than old ones eliminated. Second, who is going to pay for all this retraining? Finally, consider also that some individuals may be too close to retirement to start over—but not close enough to be able to retire.

If you haven’t already done so, please take a few minutes to read the article to which I referred earlier. Check out the prediction that “3.9 million employees of Indian IT services companies would become ‘irrelevant’ within the next four years” due to automation. And don’t overlook the prediction that 65% of the displaced workforce cannot be retrained.

That seems like an awful lot of people to disregard as irrelevant. Irrelevant! We aren’t talking about an obsolete screw that will no longer be used to manufacture a product. We aren’t talking about a line of code in a software program that is no longer needed. These are people! Human beings! When they disappear on paper, when they drop from the statistics, when they are no longer visible in the economic model, what do you imagine happens to them?

I am reminded of a 1993 movie called Falling Down, starring Michael Douglas. There is a scene in which Douglas’ character encounters a man protesting in front of a bank, raving about having become “not economically viable.” During this scene, the raving man is arrested and taken away by law enforcement officers. What is often lost on the audience is the fact that the man carted off by police is dressed identically to the anti-hero of this story.

Of course it doesn’t take an economic revolution to cause this condition. We see the same thing happen on a smaller scale whenever an economic downturn occurs. Or smaller yet when a specific industry falters. Or smaller yet, when this or that company is forced to “downsize” in order to remain viable.

This happens every day. I have witnessed it firsthand, on varying scales, for decades. As an educated man, I am capable of understanding and explaining the whole cause-and-effect episode. As a wordsmith, I can spin things toward a specific desired outcome.

Just remember one thing. No matter how we slice, dice, or spin a given situation, these are human beings we are talking about. Okay?

How would you like to be called irrelevant? I thought so.

I know this post has been a bit of a departure from the things about which I usually write. With that in mind, if you are still reading, thanks all the more for hanging with me.